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Case Studies
Case Study
Case Study
Business Situation
New York State counties are required by State Civil Service Law to properly manage and track Civil Service employments throughout local municipalities. Burdened by a cumbersome manual paper process, Orange County has successfully leveraged CRM technology to reduce workloads and facilitate reporting.
Solution
Aeon Nexus employed Microsoft Dynamics CRM to develop a comprehensive Human Resources Tracking Application that properly tracks Civil Service positions, employee data, and historical employment information. Through tightly integrated dashboards and comprehensive reports, County Staff are able to quickly find, update, and extract the information that is needed to comply with Civil Service Law. Quarterly salary audits have also been streamlined through dynamically generated Excel documents that are updated by each municipality and automatically imported into the system. This has eliminated weeks of manual updates as previously required.
Benefits
Our Dynamics CRM HR implementation has proven to be a robust and repeatable solution that can find value in any government agency. In addition, users intuitively adapted to the system due to the familiar look and feel of the Microsoft stack.
This Dynamics CRM HR implementation has proven to be a robust and repeatable solution that can find value in any government agency.
Solution Type
Health & Human Services Human Resource Management Case Management Application Tracking
User Base
300+ Employees 25 HR System Users
Software
Microsoft Dynamics CRM 2015 Online SharePoint Office 365
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